direct orders

[W. Eddie Batchelor]

The last ARF I received, I forced the UPS delivery person to allow me to
open the box to examine the contents.
He stated VERY strongly that I could NOT open a package until I signed for
it. I cut it open anyway ,but he was not a happy camper. thank God it was
not damaged.

So what do you do - sign for it 1st -then you just stated it is not damaged.

Or attempt to examine the contents before signing - this is not easily done.

Eddie Batchelor
DeQuincy, La.
swlarcham (rcuniverse)



----- Original Message -----
From: "Tony Stillman" <tony at radiosouthrc.com>
To: <discussion at nsrca.org>
Sent: Wednesday, October 01, 2003 4:32 PM
Subject: Re: direct orders



> > > > Tom,
> > > >
> > > > PL is not the best thru such an event. Their attitude if you have
not
> > > > already received it is "you signed for the box" meaning the box was
in
> > an
> > > > undamaged state. If the box was damaged why did you sign for it?
> > > Therefore
> > > > it is up to you and the freight company. The freight company will
tell
> > you
> > > > the same and since the box was signed for in an un-damaged state the
> > > > contents should be undamaged as well if packaged properly.  This
> becomes
> > a
> > > > big issue in that the boxes are not packaged very well.
> > > >
> > > > Here in the USA Central Hobbies repackages the kits and does a
pretty
> > good
> > > > job of dealing with the issue. The problem is our planes are
> > > > fragile...especially these French fuses. If not packaged properly
the
> > UPS,
> > > > FedEX and so on will break, bust, crush, damage, and puncture
anything
> > > they
> > > > get their hands on.
> > > >
> > > >
> > > > This is the great reason to go through the local distributors...I
> > > understand
> > > > you are in a bad position being there is not a continental
distributor
> > for
> > > > you. Perhaps this will advise others of the issues at hand. Good
Luck
> > with
> > > > your issue. I hate to say that it doesn't sound good from those who
> have
> > > > received kits direct here in the USA.
> > > >
> > > >
> > > > TN
> > > >
> > > > ----- Original Message -----
> > > > From: "Koenig, Tom" <Tom.Koenig at actewagl.com.au>
> > > > To: <discussion at nsrca.org>
> > > > Sent: Wednesday, October 01, 2003 4:12 PM
> > > > Subject: RE: direct orders
> > > >
> > > >
> > > > >
> > > > > How was Pl through out all this Steve?
> > > > >
> > > > > Tom
> > > > >
> > > > > > ----------
> > > > > > From: Patternrules at aol.com[SMTP:Patternrules at aol.com]
> > > > > > Reply To: discussion at nsrca.org
> > > > > > Sent: Thursday, 2 October 2003 5:55
> > > > > > To: discussion at nsrca.org
> > > > > > Subject: Re: direct orders
> > > > > >
> > > > > > I had 2 Smaragd fuses damaged the 3rd one was in great shape I
had
> > the
> > > > > > distributor pack as my specs and paid extra to make sure that it
> > would
> > > > > > come in OK and it is a no brainer to deal with freight ins. was
my
> > > > > > experience anyway, time getting another fuse will probably be
the
> > big
> > > > > > thing.
> > > > > >
> > > > > > Steve Maxwell
> > > > > >
> > > > >
> > > > >
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