direct orders

[Tony Stillman]

Wayne:

Actually, it was not a glue issue.  The problem was that, at that time, PL
was using 1/8" vertical grain BALSA for the outside support for the wing
socket.  Keep in mind that this was a retract airplane....

The balsa split and the wing actually ripped off the fuse in flight.  The
wing tube and socket were still on the fuse, and were not even damaged in
the crash.

After talking to Quique Somenzini about it, he told me his prebuilt
Excellence was the same way.  He told me he caught it after a flight.  He
said the wing tips could be moved about 3" up and down at the tips!

Later, he took the wing panels to France and showed PL the problem.  They
then changed the manufacturing process and started using plywood...
As this is pre-built into the model when you get it, it's kinda hard to cut
it open to check it out.....

My kit was made during the same production run as Quique's.


Tony Stillman
Radio South
3702 N. Pace Blvd.
Pensacola, FL 32505
1-800-962-7802
www.radiosouthrc.com
----- Original Message ----- 
From: "Wayne Galligan" <wgalligan at goodsonacura.com>
To: <discussion at nsrca.org>
Sent: Wednesday, October 01, 2003 4:20 PM
Subject: Re: direct orders


> Tony,
>
> The glue gods where not with you that day.
>
> Pro_Bond forever.....
>
> WG
>
> ----- Original Message ----- 
> From: "Tony Stillman" <tony at radiosouthrc.com>
> To: <discussion at nsrca.org>
> Sent: Wednesday, October 01, 2003 4:13 PM
> Subject: Re: direct orders
>
>
> > After I had the Excellence blow off a wing panel in flight, and PL only
> > wanted to give me 10% off of a new kit, I decided that I really needed
to
> > design my own airplane so that I could get one when I wanted one, and
> build
> > it so it would stay together.
> >
> > The Smaragd that I am flying is good, but I will be happy when my new
> > Panacea is in the air in early 2004.
> >
> >
> >
> > Tony Stillman
> > Radio South
> > 3702 N. Pace Blvd.
> > Pensacola, FL 32505
> > 1-800-962-7802
> > www.radiosouthrc.com
> > ----- Original Message ----- 
> > From: "Troy Newman" <troy_newman at msn.com>
> > To: <discussion at nsrca.org>
> > Sent: Wednesday, October 01, 2003 3:35 PM
> > Subject: Re: direct orders
> >
> >
> > > Tom,
> > >
> > > PL is not the best thru such an event. Their attitude if you have not
> > > already received it is "you signed for the box" meaning the box was in
> an
> > > undamaged state. If the box was damaged why did you sign for it?
> > Therefore
> > > it is up to you and the freight company. The freight company will tell
> you
> > > the same and since the box was signed for in an un-damaged state the
> > > contents should be undamaged as well if packaged properly.  This
becomes
> a
> > > big issue in that the boxes are not packaged very well.
> > >
> > > Here in the USA Central Hobbies repackages the kits and does a pretty
> good
> > > job of dealing with the issue. The problem is our planes are
> > > fragile...especially these French fuses. If not packaged properly the
> UPS,
> > > FedEX and so on will break, bust, crush, damage, and puncture anything
> > they
> > > get their hands on.
> > >
> > >
> > > This is the great reason to go through the local distributors...I
> > understand
> > > you are in a bad position being there is not a continental distributor
> for
> > > you. Perhaps this will advise others of the issues at hand. Good Luck
> with
> > > your issue. I hate to say that it doesn't sound good from those who
have
> > > received kits direct here in the USA.
> > >
> > >
> > > TN
> > >
> > > ----- Original Message ----- 
> > > From: "Koenig, Tom" <Tom.Koenig at actewagl.com.au>
> > > To: <discussion at nsrca.org>
> > > Sent: Wednesday, October 01, 2003 4:12 PM
> > > Subject: RE: direct orders
> > >
> > >
> > > >
> > > > How was Pl through out all this Steve?
> > > >
> > > > Tom
> > > >
> > > > > ----------
> > > > > From: Patternrules at aol.com[SMTP:Patternrules at aol.com]
> > > > > Reply To: discussion at nsrca.org
> > > > > Sent: Thursday, 2 October 2003 5:55
> > > > > To: discussion at nsrca.org
> > > > > Subject: Re: direct orders
> > > > >
> > > > > I had 2 Smaragd fuses damaged the 3rd one was in great shape I had
> the
> > > > > distributor pack as my specs and paid extra to make sure that it
> would
> > > > > come in OK and it is a no brainer to deal with freight ins. was my
> > > > > experience anyway, time getting another fuse will probably be the
> big
> > > > > thing.
> > > > >
> > > > > Steve Maxwell
> > > > >
> > > >
> > > >
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