direct orders

[Wayne Galligan]

Tony,

The glue gods where not with you that day.

Pro_Bond forever.....

WG

----- Original Message ----- 
From: "Tony Stillman" <tony at radiosouthrc.com>
To: <discussion at nsrca.org>
Sent: Wednesday, October 01, 2003 4:13 PM
Subject: Re: direct orders


> After I had the Excellence blow off a wing panel in flight, and PL only
> wanted to give me 10% off of a new kit, I decided that I really needed to
> design my own airplane so that I could get one when I wanted one, and
build
> it so it would stay together.
>
> The Smaragd that I am flying is good, but I will be happy when my new
> Panacea is in the air in early 2004.
>
>
>
> Tony Stillman
> Radio South
> 3702 N. Pace Blvd.
> Pensacola, FL 32505
> 1-800-962-7802
> www.radiosouthrc.com
> ----- Original Message ----- 
> From: "Troy Newman" <troy_newman at msn.com>
> To: <discussion at nsrca.org>
> Sent: Wednesday, October 01, 2003 3:35 PM
> Subject: Re: direct orders
>
>
> > Tom,
> >
> > PL is not the best thru such an event. Their attitude if you have not
> > already received it is "you signed for the box" meaning the box was in
an
> > undamaged state. If the box was damaged why did you sign for it?
> Therefore
> > it is up to you and the freight company. The freight company will tell
you
> > the same and since the box was signed for in an un-damaged state the
> > contents should be undamaged as well if packaged properly.  This becomes
a
> > big issue in that the boxes are not packaged very well.
> >
> > Here in the USA Central Hobbies repackages the kits and does a pretty
good
> > job of dealing with the issue. The problem is our planes are
> > fragile...especially these French fuses. If not packaged properly the
UPS,
> > FedEX and so on will break, bust, crush, damage, and puncture anything
> they
> > get their hands on.
> >
> >
> > This is the great reason to go through the local distributors...I
> understand
> > you are in a bad position being there is not a continental distributor
for
> > you. Perhaps this will advise others of the issues at hand. Good Luck
with
> > your issue. I hate to say that it doesn't sound good from those who have
> > received kits direct here in the USA.
> >
> >
> > TN
> >
> > ----- Original Message ----- 
> > From: "Koenig, Tom" <Tom.Koenig at actewagl.com.au>
> > To: <discussion at nsrca.org>
> > Sent: Wednesday, October 01, 2003 4:12 PM
> > Subject: RE: direct orders
> >
> >
> > >
> > > How was Pl through out all this Steve?
> > >
> > > Tom
> > >
> > > > ----------
> > > > From: Patternrules at aol.com[SMTP:Patternrules at aol.com]
> > > > Reply To: discussion at nsrca.org
> > > > Sent: Thursday, 2 October 2003 5:55
> > > > To: discussion at nsrca.org
> > > > Subject: Re: direct orders
> > > >
> > > > I had 2 Smaragd fuses damaged the 3rd one was in great shape I had
the
> > > > distributor pack as my specs and paid extra to make sure that it
would
> > > > come in OK and it is a no brainer to deal with freight ins. was my
> > > > experience anyway, time getting another fuse will probably be the
big
> > > > thing.
> > > >
> > > > Steve Maxwell
> > > >
> > >
> > >
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