[NSRCA-discussion] F3aUnlimited announcement

[Mike Mueller]

Hey list people. I posted this on RCU today:
  Hey guys Mike Mueller here.
If you don't know already I'm the owner of F3aUnlimited.com, Gator-RC
Products and Power Unlimited Lipo's.
 As many of you know and have communicated to us in the last month our new
website launch got off to a very rocky start.
 Anna and I had a vision to create something a lot better but we relied on
a company that was completely incompetent. In the end they we're a bad
partner and failed in an embarrassing fashion. They wouldn't even
acknowledge that a 67 second refresh time was a bad thing. The server they
had us on was not compatible with our site's back-end. The onus for this
debacle sits on my shoulders. In life you live and you learn. If and when
we ever have a similar change it will be handled a lot differently.  The
reason we picked the developer was because of recommendations from friends
who didn't have anything to do with E Commerce and an active website like
ours.
  Upon the launch we experienced a myriad of issues. The graphics were
messed up. The server was the wrong one resulting in a slow response time
and page refresh. The searches were messed up, the inventory was messed up,
the check out system was all messed up.
 All in all a complete mess. I can't even begin to tell you the stress this
caused us.
 So to update you. Anna was forced to fire the original people and hire a
new company. This week is showing significant improvement and we continue
to work the remaining issues. I think it's getting there.
 I'd ask you to let me know your thoughts going forward. Please feel free
to add constructive criticism and advise. We strive to improve and service
our customers in a professional and courteous manner.
 Anna and I have owned the companies since Jan 1st of this year. Prior to
that we ran the shipping handling and customer service for 18 months. The
first 6 months of ownership have been a roller coaster ride but what new
company doesn't experience some high's and lows. To date we are making
strides and growing at a fairly rapid rate. So the signs are good.
 We thank our loyal customers for their patience and encouragement.
 Today and tomorrow we are running 5% sale. It's kind of a come see us now
offer.
 Take care and I hope you all have a very nice day.
 Mike Mueller
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