[NSRCA-discussion] Trouble viewing nsrca.us with IE explorer (huge fonts)

[Jim Alberico]

Oops, Sorry...
My response to Marty should was meant to be directed to the web team list.
Geeky off-topic stuff for here.

...but, if anybody out there does experience any display issues with the
site please let the web team know.

Thanks.

Jim A


> -----Original Message-----
> From: nsrca-discussion-bounces at lists.nsrca.org 
> [mailto:nsrca-discussion-bounces at lists.nsrca.org] On Behalf 
> Of Jim Alberico
> Sent: Thursday, March 06, 2008 8:19 PM
> To: NSRCA Mailing List
> Subject: Re: [NSRCA-discussion] Trouble viewing nsrca.us with 
> IE explorer (huge fonts)
> 
> 
> ---- "Martin X. Moleski wrote: 
> > I've received a bug report this morning that baffles me.
> > 
> > Someone on this list may have seen and fixed the same behavior.
> > 
> > The user has no trouble with other sites; when visiting 
> ours, he sees 
> > such huge fonts that the site is illegible.
> > Even setting IE's default fonts to the smallest level does not cure 
> > the problem.
> > 
> > I don't yet know what version of IE or of Windows he is using.
> > 
> > I've tested the site with IE 7 and Firefox 2 on Windows XP Pro (my 
> > desktop) and with Firefox 2 on linux (in my office).  I 
> don't know how 
> > to duplicate this user's problem--if I could, then I could 
> see whether 
> > we need to do something to make our code smarter.
> > 
> > AH!  One possible debugging strategy: change templates and 
> see whether 
> > a different template causes the same problems.  Hmm.
> > 
> > I don't think we have the other templates set up to provide 
> the full 
> > menu system (top and two
> > sides) but I see that it might be worthwhile to spend some time 
> > getting them set up for situations like this ...
> > 
> > If someone would like to take that ball and run with it, be 
> my guest.  
> > I've got to get ready for class.
> > 
> > 				Marty
> > _______________________________________________
> 
> Marty,
> 
> I probably won't have the chance to grab the ball and run 
> with it,  but I can kick it.   It's a long shot...field goal 
> attempt from 60 yards.  
> 
> You might want to see if the user can provide a screen shot, 
> so we know exactly what he is seeing.  It would be good to be 
> sure the problem is isolated to fonts, and not more of the styles.  
> 
> On one site where I  have an installation of WebCalendar 
> (open source, PHP, CSS, etc.), one user sees a mangled 
> display.  He uses IE and Vista.  However, the problem is 
> documented in the WebCalendar user community and some people 
> have reported seeing the problem in Firefox.  Neither I nor 
> anyone else I know can reproduce the problem.  The cause of 
> that problem is that the CSS is not loading at all!!  The 
> WebCalendar dev team says the problem is related to an 
> attempt they have made to cache the CSS to improve 
> performance.   Apparently, under certain circumstances their 
> technique can cause a browser to fail to load the styles.  
> This probably does not apply to us, but....
> 
> Anyway, just a thought.  If the user doesn't know what nice 
> layout to expect, he might be thinking it's a fonts issue.   
> A screenshot would make it obvious to us.
> 
> Re: what version of Windows.  Do you know for sure the user 
> is even on Windows at all?  Maybe a Mac?
> 
> Jim
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