[NSRCA-discussion] FW: !4 MZ modifications

C. Smith dentdoc007 at comcast.net
Thu Dec 11 14:01:04 AKST 2008


JR has something Futaba has yet to catch up with.......A 3 YEAR WARRANTY
 
 That's why I sold my 14MZ & Moved to the 12X 2.4
 
 Futaba service Sold me on the Value of JR with the last repair bill of the
14mz. Many touch screens,Encoders & Processors. 
   
 

  _____  

From: nsrca-discussion-bounces at lists.nsrca.org
[mailto:nsrca-discussion-bounces at lists.nsrca.org] On Behalf Of Stuart Chale
Sent: Thursday, December 11, 2008 5:51 PM
To: General pattern discussion
Subject: Re: [NSRCA-discussion] FW: !4 MZ modifications


I am a Futaba loyalist (use JR servos) but Futaba is not nearly as good as
JR in admitting and then fixing problems.  Futaba tries to cover it up and
JR comes clean.  Maybe someday I will see the light :)
Stuart

rcmaster199 at aol.com wrote: 

Jeez, at least they will give you something new and acknowledge the error of
their ways. 
 
Reminds me of the old Futaba J systems of the early 80s. I had one (the last
Futaba I owned for Pattern) and it KILLED my most beloved Arrow of the time.
That plane was something else....I had great confidence in its flying
capability until its early DEATH at 12 flights, just long enough to know it
was the best ever for me at the time.
 
Caps because it's been 25 years and I still get pissed off at how that whole
thing was handled by Futaba of America (badly). Good products overall, but
they deserve a little bashing for the way they handled MY situation.
 
Really good airplanes are very hard to replace and their loss sets you back
quite a while. And I'm sure that some guys never make it back
 
Matt


-----Original Message-----
From: Ron Van Putte  <mailto:vanputte at cox.net> <vanputte at cox.net>
To: General pattern discussion  <mailto:nsrca-discussion at lists.nsrca.org>
<nsrca-discussion at lists.nsrca.org>
Sent: Thu, 11 Dec 2008 4:51 pm
Subject: Re: [NSRCA-discussion] FW: !4 MZ modifications


Hmmmm. I wonder how Keith knows this. Come clean Keith. How'd you find out? 
 
Inquisitive Ron VP 
 
On Dec 11, 2008, at 3:46 PM, Keith Hoard wrote: 
 
> The old ones are blue and the new ones are white. . . there is a > secret
code to getting them changed out. You have to tell them > that you're
getting intermittent glitches that you can see on the > servo screen. 
> 
> Otherwise they won't change them out until you lose an airplane. . . 
> 
> On Thu, Dec 11, 2008 at 2:37 PM, John Pavlick <jpavlick at idseng.com> >
wrote: 
> And if they could just tell us exactly what that secret "color" is, > we
could all look at our radios and figure out if they need to be > replaced or
not. Almost there... 
> 
> OK, let's try this: 
> Tony - what color are the encoders that you install when you > service one
of these radios that has "bad" encoders? 
> 
> John Pavlick 
> 
> --- On Thu, 12/11/08, Richard Strickland <pamrich47 at hotmail.com> > wrote: 
> From: Richard Strickland <pamrich47 at hotmail.com> 
> Subject: [NSRCA-discussion] FW: !4 MZ modifications 
> To: "NSRCA DISCUSSION" <nsrca-dis cussion at lists.nsrca.org
<mailto:nsrca-discussion at lists.nsrca.org> > 
> Date: Thursday, December 11, 2008, 6:05 PM 
> 
> Here's a little more info.... 
> RS 
> 
> 
> > -----Original Message----- 
> > From: support Futaba [mailto:support at hobbico.com
<mailto:support at hobbico.com?> ] 
> > Sent: Thursday, December 11, 2008 10:57 AM 
> > To: richard.s at allied-callaway.com 
> > Subject: Re: FW: !4 MZ modifications 
> > 
> > 
> > Dear Valued Customer: 
> > 
> > Thank you for your Email. 
> > 
> > The stick encoders have been replaced with new ones. The only > thing we

> > know is that they are a different color, but the part numbers are > the 
> > same. The screens are not a "new" type, just replacements for bad 
> > ones. 
> > 
> > We hope you find this information helpful. Should you have any > further

> > questions or concerns, please do not hesitate to contact us at this 
> > email address. (Please be sure to copy all previous emails into any 
> > future questions.) 
> > 
> > DID YOU KNOW that our web pages now all contain FAQs? (Frequently >
asked 
> > questions) Please drop by and take a look! We hope you'll find the 
> > information helpful and valuable to you. 
> > 
> > Sincerely, 
> > 
> > Futaba Service Center North America 
> > 3002 N. Apollo Dr. Suite 1 
> > Champaign IL 61822 
> > USA 
> > 
> > Phone: (217) 398-0007 
> > Fax: (217) 398-7721 
> > Email: service at futaba-rc.com 
> > Web: http://www.futaba-rc.com/index.html 
> > 
> > >>> "Richard Strickland" <richard.s at allied-callaway.com> 12/11/2008 
> > 10:42 AM >>> 
> > 
> > 
> > Have the encoders been changed to a different type or > configuation? If

> > so, 
> > about when was that change made? Same thing on the screen--are the 
> > newer 
> > ones different than the older ones? If so, about when was that > change 
> > made? 
> > 
> > Thanks, 
> > 
> > Richard 
> 
> 
> Send e-mail faster without improving your typing skills. Get your >
HotmailR account. 
> _______________________________________________ NSRCA-discussion > mailing
list NSRCA-discussion at lists.nsrca.org http://>
lists.nsrca.org/mailman/listinfo/nsrca-discussion 
> 
> _______________________________________________ 
> NSRCA-discussion mailing list 
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> 
> 
> 
> --> 
> Keith Hoard 
> Collierville, TN 
> khoard at gmail.com 
> 
> 
> _______________________________________________ 
> NSRCA-discussion mailing list 
> NSRCA-discussion at lists.nsrca.org 
> http://lists.nsrca.org/mailman/listinfo/nsrca-discussion 
 
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