[NSRCA-discussion] Ongoing bellsouth.net e-mail outage

[William C. Harden]

I have sent your e-mail below to the Bellsouth tech support for help.  We'll
see what happens.  

Bill Harden

-----Original Message-----
From: nsrca-discussion-bounces at lists.nsrca.org
[mailto:nsrca-discussion-bounces at lists.nsrca.org] On Behalf Of Tom Simes
Sent: Wednesday, July 18, 2007 4:43 PM
To: NSRCA discussion
Subject: [NSRCA-discussion] Ongoing bellsouth.net e-mail outage


I've spend a little more time going through the mailing list logs.  The
indications are that if you are a bellsouth.net customer, since July
10th there has been roughly a 1 in 3 chance that you will not receive a
given inbound e-mail (from any source, not just the NSRCA list).

In a nutshell, when any server on the Internet tries to deliver mail for
a bellsouth.net customer, it first performs a lookup
to find out which servers handle inbound mail for bellsouth.net. 
Bellsouth.net has a set of 3 inbound mail servers
(mx00.mail.bellsouth.net, mx01.mail.bellsouth.net and
gateway-f1.isp.att.net).  The 3 servers are equally weighted and are
served up round-robin fashion.  Since July 10th, gateway-f1.isp.att.net
has been refusing e-mail addressed to any bellsouth.net list user with a
"user unknown" permanent error which results in the e-mail being
discarded as undeliverable.

I've called and e-mailed logs and an explanation to several
departments within Bellsouth trying to draw attention to the problem
with no results to date.  If you are a bellsouth.net customer (and by
luck happen to receive this e-mail) feel free to forward this
explanation to them.  As a short term solution, Google's Gmail service
is free and quite reliable.

You can sign up here:
http://mail.google.com/mail/signup

And then re-subscribe to the NSRCA list using your new Gmail address
here: http://lists.nsrca.org/mailman/listinfo/nsrca-discussion


Tom
 
======================================================================
   "Z-80 system stack overflow.  Shut 'er down Scotty, the system's
         sucking mud" - Error message on TRS 80 Model-16B

Tom Simes                                       simestd at netexpress.com 
======================================================================
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