[NSRCA-discussion] Hobby Lobby and BP Associates-greatcustomerservice!

[Amir Neshati]

What were you doing inside his plane?
 
Amir

  _____  

From: nsrca-discussion-bounces at lists.nsrca.org
[mailto:nsrca-discussion-bounces at lists.nsrca.org] On Behalf Of Bob Kane
Sent: Wednesday, October 25, 2006 6:17 AM
To: NSRCA Mailing List
Subject: Re: [NSRCA-discussion] Hobby Lobby and BP
Associates-greatcustomerservice!


His work is museum quality . . . . you should see the inside of one of his
planes . . . the outside of mine should look so good.
 
Bob Kane
getterflash at yahoo.com 


----- Original Message ----
From: mark hunt <flyintexan at houston.rr.com>
To: NSRCA Mailing List <nsrca-discussion at lists.nsrca.org>
Sent: Tuesday, October 24, 2006 11:22:19 PM
Subject: Re: [NSRCA-discussion] Hobby Lobby and BP Associates-
greatcustomerservice!


On that note.......
 
I received my custom header and extension from Karl Mueller last week.  In
case there was any doubt...his work is exquisite, and he shipped it before I
even sent him the payment.
 
 
see a pic here..  http://www.insightrc.com/muellerheader
 
-mark
 

----- Original Message ----- 
From: Lance Van Nostrand <mailto:patterndude at comcast.net>  
To: NSRCA Mailing List <mailto:nsrca-discussion at lists.nsrca.org>  
Sent: Tuesday, October 24, 2006 9:22 PM
Subject: Re: [NSRCA-discussion] Hobby Lobby and BP Associates-
greatcustomerservice!

I enjoy stories like this.  Our vendors and suppliers really care for our
somewhat esoteric hobby.
--Lance
 

----- Original Message ----- 
From: Rick Wallace <mailto:rickwallace45 at hotmail.com>  
To: nsrca-discussion at lists.nsrca.org 
Sent: Tuesday, October 24, 2006 6:57 AM
Subject: [NSRCA-discussion] Hobby Lobby and BP Associates- great
customerservice!

This is to highlight some GREAT support from two vendors that help us stay
in the air -- BP Associates and Hobby Lobby International.
 
My 7-year old BP / Kavan starter finally gave up a few weeks ago - teardown
showed the commutator on the motor's armature was worn completely away on
about 35% of its surface. 
 
Max Blose at BP responded to my email saying that he didn't have many Kavan
starter parts, but that he could replace it with a Magnum unit (another
winner, btw). He also let me know that Hobby Lobby sometimes has armatures
available for the Kavan starters . Thanks, Max! 
 
When I contacted Hobby Lobby their senior tech, L.A. Johnston said he nad no
new Kavan armatures, but some good used ones that might work. Three days
later the box was on the porch with *two* decent armatures in it, and a note
asking me to cover the shipping cost if they solved my problem. 
 
Both looked fine and the starter's working great again.  So, for a couple of
calls and $8.00 in shipping, we're back in business on the flight line! 
 
http://bpassociates.homestead.com/bp.html
http://www.hobby-lobby.com/
 
THANKS, Max from BP Associates and LA Johnston from Hobby Lobby! 
 
 
Rick Wallace 

Get today's hot entertainment gossip
<http://g.msn.com/8HMAENUS/2755??PS=47575> 




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