direct orders

Koenig, Tom Tom.Koenig at actewagl.com.au
Wed Oct 1 19:52:13 AKDT 2003


Great idea.... thanks Adam, might use it if it gets messy. But for now I
have to follow the  'process' !

> ----------
> From: 	Adam Glatt[SMTP:adam.g at sasktel.net]
> Reply To: 	discussion at nsrca.org
> Sent: 	Thursday, 2 October 2003 13:02
> To: 	discussion at nsrca.org
> Subject: 	Re: direct orders
> 
> How did you pay for the kit?  If it was by credit card it is quite
> possible
> the credit company will see your side (they care about you more than the
> companies, oddly enough) and take your money back from the merchant (PL)
> if
> the merchant doesn't do anything to remedy the situation.  At least worth
> phone your issuing bank.
> 
> That is, if you paid for it by credit card.  Bank wire transfer and
> everything is different.
> 
> ----- Original Message -----
> From: "Koenig, Tom" <Tom.Koenig at actewagl.com.au>
> To: "'Discussion'" <discussion at nsrca.org>
> Sent: Wednesday, October 01, 2003 1:47 PM
> Subject: direct orders
> 
> 
> >
> > Hi All,
> >
> > Just a question to those that may have had experience with ordering
> directly
> > from PL prod or ZN or the like.
> >
> > Just today I received a Lazulite and a Partner from PL. I ordered these
> > directly as we dont have a local distributor. I'd been waiting for
> months
> > and  was quite excited to finally receive them. Not to mention the fact
> that
> > my hip pocket is now an empty cavern!
> >
> > The Partner arrived OK but the Lazulite (fuselage) is trashed. Question
> > is....how did any of you out there in pattern land handle the
> 'insurance'
> > issues with this sort of situation.
> > I have contacted PL, but was told to start by handling it through the
> > freight companies involved.
> >
> > I'm just a bit ( ok ...extremely) concerned that I may get the runaround
> > with all this, by all parties concerned. I would hate for all this to
> turn
> > to...well you know.
> >
> > Anyone out there who could share their experiences with this sort of
> > situation??
> >
> > Regards
> >
> > Tom
> >
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