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<DIV style="FONT-SIZE: 12pt; FONT-FAMILY: 'Calibri'; COLOR: #000000">
<DIV>Mike, keep at it as it is good training. Do you still fly with the
transmitter under you chin as I saw you do this several times at the old
NATS.</DIV>
<DIV>Dwayne</DIV>
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<DIV style="font-color: black"><B>From:</B> <A
title=nsrca-discussion@lists.nsrca.org
href="mailto:nsrca-discussion@lists.nsrca.org">Jay S. Gerber via
NSRCA-discussion</A> </DIV>
<DIV><B>Sent:</B> Thursday, July 10, 2014 5:29 PM</DIV>
<DIV><B>To:</B> <A title=mups53@gmail.com href="mailto:mups53@gmail.com">'Mike
Mueller'</A> ; <A title=nsrca-discussion@lists.nsrca.org
href="mailto:nsrca-discussion@lists.nsrca.org">'General pattern discussion'</A>
</DIV>
<DIV><B>Subject:</B> Re: [NSRCA-discussion] F3aUnlimited
announcement</DIV></DIV></DIV>
<DIV> </DIV></DIV>
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<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d">MIKE,
IF Y OU HADN’T SAID ANYTHING I’D NEVER HAVE KNOWN THERE WAS A PROBLEM….MY ORDER
RECENTLY WAS FILLED PERFECTLY, SHIPPED IMMEDIATELY AND WITHOUT INCIDENT……MAKING
THINGS BETTER THAN THAT IS “MAGICAL”…..GOOD LUCK WITH THE BITS AND
BYTES……JAY<o:p></o:p></SPAN></P>
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style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'; COLOR: #1f497d"><o:p></o:p></SPAN> </P>
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<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> NSRCA-discussion
[mailto:nsrca-discussion-bounces@lists.nsrca.org] <B>On Behalf Of </B>Mike
Mueller via NSRCA-discussion<BR><B>Sent:</B> Thursday, July 10, 2014 9:44
AM<BR><B>To:</B> nsrca-discussion@lists.nsrca.org<BR><B>Subject:</B>
[NSRCA-discussion] F3aUnlimited announcement<o:p></o:p></SPAN></P></DIV>
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<P class=MsoNormal
style="MARGIN-BOTTOM: 0pt; MARGIN-LEFT: 0.1in; MARGIN-RIGHT: 0.1in; mso-margin-top-alt: 0in">Hey
list people. I posted this on RCU today:<BR> Hey guys Mike Mueller
here.<BR>If you don't know already I'm the owner of F3aUnlimited.com, Gator-RC
Products and Power Unlimited Lipo's.<BR>As many of you know and have
communicated to us in the last month our new website launch got off to a very
rocky start.<BR>Anna and I had a vision to create something a lot better but we
relied on a company that was completely incompetent. In the end they we're a bad
partner and failed in an embarrassing fashion. They wouldn't even acknowledge
that a 67 second refresh time was a bad thing. The server they had us on was not
compatible with our site's back-end. The onus for this debacle sits on my
shoulders. In life you live and you learn. If and when we ever have a similar
change it will be handled a lot differently. The reason we picked the
developer was because of recommendations from friends who didn't have anything
to do with E Commerce and an active website like ours.<BR> Upon the launch
we experienced a myriad of issues. The graphics were messed up. The server was
the wrong one resulting in a slow response time and page refresh. The searches
were messed up, the inventory was messed up, the check out system was all messed
up.<BR>All in all a complete mess. I can't even begin to tell you the stress
this caused us.<BR>So to update you. Anna was forced to fire the original people
and hire a new company. This week is showing significant improvement and we
continue to work the remaining issues. I think it's getting there.<BR>I'd ask
you to let me know your thoughts going forward. Please feel free to add
constructive criticism and advise. We strive to improve and service our
customers in a professional and courteous manner. <BR>Anna and I have owned the
companies since Jan 1st of this year. Prior to that we ran the shipping handling
and customer service for 18 months. The first 6 months of ownership have been a
roller coaster ride but what new company doesn't experience some high's and
lows. To date we are making strides and growing at a fairly rapid rate. So the
signs are good.<BR>We thank our loyal customers for their patience and
encouragement.<BR>Today and tomorrow we are running 5% sale. It's kind of a come
see us now offer.<BR>Take care and I hope you all have a very nice day.<BR>Mike
Mueller<o:p></o:p></P></DIV></DIV>
<P>
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