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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Comic Sans MS";color:#1F497D'>Hi Mike…..<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Comic Sans MS";color:#1F497D'>I just took a look at the site…..what a vast improvement….I like it!<o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Comic Sans MS";color:#1F497D'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Comic Sans MS";color:#1F497D'>David Harmon<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Comic Sans MS";color:#1F497D'>Sperry, OK<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Comic Sans MS";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> NSRCA-discussion [mailto:nsrca-discussion-bounces@lists.nsrca.org] <b>On Behalf Of </b>Mike Mueller via NSRCA-discussion<br><b>Sent:</b> Thursday, July 10, 2014 8:44 AM<br><b>To:</b> nsrca-discussion@lists.nsrca.org<br><b>Subject:</b> [NSRCA-discussion] F3aUnlimited announcement<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Hey list people. I posted this on RCU today:<br> Hey guys Mike Mueller here.<br>If you don't know already I'm the owner of F3aUnlimited.com, Gator-RC Products and Power Unlimited Lipo's.<br> As many of you know and have communicated to us in the last month our new website launch got off to a very rocky start.<br> Anna and I had a vision to create something a lot better but we relied on a company that was completely incompetent. In the end they we're a bad partner and failed in an embarrassing fashion. They wouldn't even acknowledge that a 67 second refresh time was a bad thing. The server they had us on was not compatible with our site's back-end. The onus for this debacle sits on my shoulders. In life you live and you learn. If and when we ever have a similar change it will be handled a lot differently. The reason we picked the developer was because of recommendations from friends who didn't have anything to do with E Commerce and an active website like ours.<br> Upon the launch we experienced a myriad of issues. The graphics were messed up. The server was the wrong one resulting in a slow response time and page refresh. The searches were messed up, the inventory was messed up, the check out system was all messed up.<br> All in all a complete mess. I can't even begin to tell you the stress this caused us.<br> So to update you. Anna was forced to fire the original people and hire a new company. This week is showing significant improvement and we continue to work the remaining issues. I think it's getting there.<br> I'd ask you to let me know your thoughts going forward. Please feel free to add constructive criticism and advise. We strive to improve and service our customers in a professional and courteous manner. <br> Anna and I have owned the companies since Jan 1st of this year. Prior to that we ran the shipping handling and customer service for 18 months. The first 6 months of ownership have been a roller coaster ride but what new company doesn't experience some high's and lows. To date we are making strides and growing at a fairly rapid rate. So the signs are good.<br> We thank our loyal customers for their patience and encouragement.<br> Today and tomorrow we are running 5% sale. It's kind of a come see us now offer.<br> Take care and I hope you all have a very nice day.<br> Mike Mueller<o:p></o:p></p></div></div></body></html>