<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>+2...have to count the wonderful help and guidance with Greyson!<br><br>Sent from my iPhone</div><div><br>On Jul 10, 2014, at 10:07 AM, Bob Kane via NSRCA-discussion <<a href="mailto:nsrca-discussion@lists.nsrca.org">nsrca-discussion@lists.nsrca.org</a>> wrote:<br><br></div><blockquote type="cite"><div><div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:10pt"><div><span>+1</span></div><div></div><div> </div><div>Bob Kane<br><a href="mailto:getterflash@yahoo.com">getterflash@yahoo.com</a></div><div><br></div> <div style="font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-size: 10pt;"> <div style="font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-size: 12pt;"> <div dir="ltr"> <hr size="1"> <font size="2" face="Arial"> <b><span style="font-weight:bold;">From:</span></b> B Hebert via NSRCA-discussion <<a href="mailto:nsrca-discussion@lists.nsrca.org">nsrca-discussion@lists.nsrca.org</a>><br> <b><span style="font-weight: bold;">To:</span></b> General pattern discussion <<a href="mailto:nsrca-discussion@lists.nsrca.org">nsrca-discussion@lists.nsrca.org</a>>; Mike Mueller <<a href="mailto:mups53@gmail.com">mups53@gmail.com</a>> <br> <b><span style="font-weight: bold;">Sent:</span></b> Thursday, July 10, 2014 9:54 AM<br>
<b><span style="font-weight: bold;">Subject:</span></b> Re: [NSRCA-discussion] F3aUnlimited announcement<br> </font> </div> <div class="y_msg_container"><br>Hi mike <br><br>I always Always get great service from you. I know the amount of work that goes into this.<br>And I hope you can ride the waves , I'm sure you will work it out . <br>Thanks <br><br>---- Mike Mueller via NSRCA-discussion <<a ymailto="mailto:nsrca-discussion@lists.nsrca.org" href="mailto:nsrca-discussion@lists.nsrca.org">nsrca-discussion@lists.nsrca.org</a>> wrote: <br>> Hey list people. I posted this on RCU today:<br>> Hey guys Mike Mueller here.<br>> If you don't know already I'm the owner of <a href="http://F3aUnlimited.com">F3aUnlimited.com</a>, Gator-RC<br>> Products and Power Unlimited Lipo's.<br>> As many of you know and have communicated to us in the last month our new<br>> website launch got off to a very rocky start.<br>> Anna and I had a vision to create something a
lot better but we relied on<br>> a company that was completely incompetent. In the end they we're a bad<br>> partner and failed in an embarrassing fashion. They wouldn't even<br>> acknowledge that a 67 second refresh time was a bad thing. The server they<br>> had us on was not compatible with our site's back-end. The onus for this<br>> debacle sits on my shoulders. In life you live and you learn. If and when<br>> we ever have a similar change it will be handled a lot differently. The<br>> reason we picked the developer was because of recommendations from friends<br>> who didn't have anything to do with E Commerce and an active website like<br>> ours.<br>> Upon the launch we experienced a myriad of issues. The graphics were<br>> messed up. The server was the wrong one resulting in a slow response time<br>> and page refresh. The searches were messed up, the inventory was messed up,<br>> the check out
system was all messed up.<br>> All in all a complete mess. I can't even begin to tell you the stress this<br>> caused us.<br>> So to update you. Anna was forced to fire the original people and hire a<br>> new company. This week is showing significant improvement and we continue<br>> to work the remaining issues. I think it's getting there.<br>> I'd ask you to let me know your thoughts going forward. Please feel free<br>> to add constructive criticism and advise. We strive to improve and service<br>> our customers in a professional and courteous manner.<br>> Anna and I have owned the companies since Jan 1st of this year. Prior to<br>> that we ran the shipping handling and customer service for 18 months. The<br>> first 6 months of ownership have been a roller coaster ride but what new<br>> company doesn't experience some high's and lows. To date we are making<br>> strides and growing at a
fairly rapid rate. So the signs are good.<br>> We thank our loyal customers for their patience and encouragement.<br>> Today and tomorrow we are running 5% sale. It's kind of a come see us now<br>> offer.<br>> Take care and I hope you all have a very nice day.<br>> Mike Mueller<br><br>_______________________________________________<br>NSRCA-discussion mailing list<br><a ymailto="mailto:NSRCA-discussion@lists.nsrca.org" href="mailto:NSRCA-discussion@lists.nsrca.org">NSRCA-discussion@lists.nsrca.org</a><br><a href="http://lists.nsrca.org/mailman/listinfo/nsrca-discussion" target="_blank">http://lists.nsrca.org/mailman/listinfo/nsrca-discussion</a><br><br><br></div> </div> </div> </div></div></blockquote><blockquote type="cite"><div><span>_______________________________________________</span><br><span>NSRCA-discussion mailing list</span><br><span><a href="mailto:NSRCA-discussion@lists.nsrca.org">NSRCA-discussion@lists.nsrca.org</a></span><br><span><a href="http://lists.nsrca.org/mailman/listinfo/nsrca-discussion">http://lists.nsrca.org/mailman/listinfo/nsrca-discussion</a></span></div></blockquote></body></html>