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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Ok…I don’t use Futaba as I’m
a non-sponsored fly only, and patiently waiting for, Airtronics to catch up in
the RC Aircraft world. (long wait, but I’m hoping)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>With regard to Ron’s comment…This
is almost always the American perception of the Japanese. However, I have dealt
with Japanese companies while a Program Manager for an Electronics Contract
Manufacturer as a supplier and a customer. Ron’s perception is popular in
<st1:country-region w:st="on"><st1:place w:st="on">America</st1:place></st1:country-region>,
but is incorrect. It’s still frustrating, but a very wrong perception.
Again reflecting from other experience from the automobile industry, I had a
chance to work in a TPS (Toyota Processing System) environment at <st1:City
w:st="on">Toyota</st1:City> in <st1:State w:st="on"><st1:place w:st="on">Indiana</st1:place></st1:State>.
For those that embrace lean in <st1:country-region w:st="on"><st1:place w:st="on">America</st1:place></st1:country-region>,
we are missing the boat on it. TPS is a way of life, not just tools that is
often misused in <st1:country-region w:st="on"><st1:place w:st="on">America</st1:place></st1:country-region>.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>So from the experience that I have, the
Japanese culture takes failure very personal. And yes, if customers lost planes
I believe those responsible feel a sense of personal failure. To not take
responsibility is dishonorable (makes for a short career in <st1:country-region
w:st="on">Japan</st1:country-region>) for the individual and /or teams that are
responsible in <st1:country-region w:st="on"><st1:place w:st="on">Japan</st1:place></st1:country-region>.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>This brings us to the silence, or not
hearing anything about it. As American, we have expectations that are
contradictive to the Japanese culture. In <st1:country-region w:st="on"><st1:place
w:st="on">America</st1:place></st1:country-region> we tend to speculate and throw
quick band aids and hope for the best. Many times it works for a while. In <st1:country-region
w:st="on"><st1:place w:st="on">Japan</st1:place></st1:country-region>, the
worst thing to do is put a quick band aid and again see failure. I have personally
seen all available engineers placed on a project (over 20) I was responsible
for to identify the root-cause and deliver the appropriate solutions. The
solutions were always solid. This takes time and in <st1:country-region w:st="on"><st1:place
w:st="on">Japan</st1:place></st1:country-region> engineers and management don’t
speculate (hence silence). They use very detailed methods to understand the
failure and find a solution.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>So the win-win is for us to understand the
Japanese culture and for the Japanese culture to find a way to communicate
concerns to the American consumers.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><st1:PersonName w:st="on"><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>Larry
Diamond</span></font></st1:PersonName><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>NSRCA 3083<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
nsrca-discussion-bounces@lists.nsrca.org
[mailto:nsrca-discussion-bounces@lists.nsrca.org] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Ron Van Putte<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, December 20, 2007
6:52 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">NSRCA
Mailing List</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [NSRCA-discussion] Futaba
and pattern</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I'm probably going to step on some toes, but it could be that Futaba is
reluctant to admit when problems occur, because it would cause them to
"lose face". I don't understand all the reasons regarding why Futaba
might act this way. Maybe someone who is more knowledgeable on my stereotyping
of "orientals" can straighten me out.<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Ron Van Putte<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Dec 20, 2007, at 6:12 PM, <a href="mailto:AtwoodDon@aol.com">AtwoodDon@aol.com</a>
wrote:<o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br>
<o:p></o:p></span></font></p>
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<div>
<p class=MsoNormal><font size=2 color=black face=Arial id="role_document"><span
style='font-size:10.0pt;font-family:Arial;color:black'>I would add the
following to the list and expand on Jim's thoughts below......<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Let us run 2 or 3 lipos as the airborne
battery and let us pick the voltage we want to go into Battery Failsafe. I
would like a servo like the 9650 but with a tighter gear train. Also, get rid
of the feedback pots like Jim mentions below. Either go to a stepper motor
approach or go to an optical feedback instead of the mechanical wipers that
wear out over time and centering goes away. I know that would impact the
repair/replacement revenue but give us something we can run until some
unfortunate collision with the ground.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>My last wish if for Futaba to be more
straight forward in their communications with customers as to what is actually
going on. The delays in the 2.4G systems and modules is frustrating even tho I
am willing to wait for the 'right' system. Also, if there are issues with a
system, TELL US!!! We pay a lot of money for these radio systems and pattern
planes and if those systems have a problem (like the long antennas on the
5014), tell us the truth so we can choose what to do instead of basically
denying anything is wrong. The lack of accurate and timely information
irritated me much more than the fact there were some issues. <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Don<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>In a message dated 12/20/2007 12:24:07 P.M.
Pacific Standard Time, <a href="mailto:joddino@socal.rr.com">joddino@socal.rr.com</a>
writes:<o:p></o:p></span></font></p>
</div>
<blockquote style='border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-bottom:5.0pt'>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>My first thought won't make everyone
happy because it will make a lot <br>
of stuff obsolete but I think it is time to get rid of the analog <br>
pulse width interface between the receiver and servos. It is time for <br>
a high speed computer bus so more information could be transferred at <br>
a higher rate. The servo should use a brushless motor and if possible <br>
a stepper motor that would eliminate the need for a feedback pot. In <br>
other words a true digital servo. It should run with a range of <br>
voltages (7.2 to 9.0 volts) with no change in performance so no <br>
voltage regulators would be required. It should keep working, at a <br>
noticeably slower rate, from 7.2 down to 3.6 volts. It should be <br>
programmable so servos could be matched exactly at all positions.<br>
<br>
Jim O<o:p></o:p></span></font></p>
</blockquote>
</div>
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face="Times New Roman"><span style='font-size:12.0pt'><br>
<br>
<o:p></o:p></span></font></p>
<div>
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size=2 color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal style='margin-top:7.5pt'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>See
AOL's <a href="http://food.aol.com/top-rated-recipes?NCID=aoltop00030000000004"
target="_blank"
title="http://food.aol.com/top-rated-recipes?NCID=aoltop00030000000004">top
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target="_blank"
title="http://body.aol.com/fitness/winter-exercise?NCID=aoltop00030000000003">easy
ways to stay in shape</a> for winter.</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-top:7.5pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>_______________________________________________<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-top:7.5pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>NSRCA-discussion mailing list<o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin-top:7.5pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a href="mailto:NSRCA-discussion@lists.nsrca.org">NSRCA-discussion@lists.nsrca.org</a><o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin-top:7.5pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a
href="http://lists.nsrca.org/mailman/listinfo/nsrca-discussion">http://lists.nsrca.org/mailman/listinfo/nsrca-discussion</a><o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin-top:7.5pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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