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<DIV>His work is museum quality . . . . you should see the inside of one of his planes . . . the outside of mine should look so good.<BR> </DIV>Bob Kane<BR>getterflash@yahoo.com
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<DIV style="FONT-SIZE: 12pt; FONT-FAMILY: times new roman, new york, times, serif">----- Original Message ----<BR>From: mark hunt <flyintexan@houston.rr.com><BR>To: NSRCA Mailing List <nsrca-discussion@lists.nsrca.org><BR>Sent: Tuesday, October 24, 2006 11:22:19 PM<BR>Subject: Re: [NSRCA-discussion] Hobby Lobby and BP Associates- greatcustomerservice!<BR><BR>
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<DIV><FONT face=Arial size=2>On that note.......</FONT></DIV>
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<DIV><FONT face=Arial size=2>I received my custom header and extension from Karl Mueller last week. In case there was any doubt...his work is exquisite, and he shipped it before I even sent him the payment.</FONT></DIV>
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<DIV><FONT face=Arial size=2>see a pic here.. <A href="http://www.insightrc.com/muellerheader" target=_blank rel=nofollow>http://www.insightrc.com/muellerheader</A></FONT></DIV>
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<DIV><FONT face=Arial size=2>-mark</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial"><B>From:</B> <A title=patterndude@comcast.net href="mailto:patterndude@comcast.net" target=_blank rel=nofollow>Lance Van Nostrand</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=nsrca-discussion@lists.nsrca.org href="mailto:nsrca-discussion@lists.nsrca.org" target=_blank rel=nofollow>NSRCA Mailing List</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, October 24, 2006 9:22 PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [NSRCA-discussion] Hobby Lobby and BP Associates- greatcustomerservice!</DIV>
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<DIV><FONT face=Arial size=2>I enjoy stories like this. Our vendors and suppliers really care for our somewhat esoteric hobby.</FONT></DIV>
<DIV><FONT face=Arial size=2>--Lance</FONT></DIV>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial"><B>From:</B> <A title=rickwallace45@hotmail.com href="mailto:rickwallace45@hotmail.com" target=_blank rel=nofollow>Rick Wallace</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=nsrca-discussion@lists.nsrca.org href="mailto:nsrca-discussion@lists.nsrca.org" target=_blank rel=nofollow>nsrca-discussion@lists.nsrca.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, October 24, 2006 6:57 AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [NSRCA-discussion] Hobby Lobby and BP Associates- great customerservice!</DIV>
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<DIV class=RTE>This is to highlight some GREAT support from two vendors that help us stay in the air -- BP Associates and Hobby Lobby International.</DIV>
<DIV class=RTE> </DIV>
<DIV class=RTE>My 7-year old BP / Kavan starter finally gave up a few weeks ago - teardown showed the commutator on the motor's armature was worn completely away on about 35% of its surface. </DIV>
<DIV class=RTE> </DIV>
<DIV class=RTE>Max Blose at BP responded to my email saying that he didn't have many Kavan starter parts, but that he could replace it with a Magnum unit (another winner, btw). He also let me know that Hobby Lobby sometimes has armatures available for the Kavan starters . Thanks, Max! </DIV>
<DIV class=RTE> </DIV>
<DIV class=RTE>When I contacted Hobby Lobby their senior tech, L.A. Johnston said he nad no new Kavan armatures, but some good used ones that might work. Three days later the box was on the porch with *two* decent armatures in it, and a note asking me to cover the shipping cost if they solved my problem. </DIV>
<DIV class=RTE> </DIV>
<DIV class=RTE>Both looked fine and the starter's working great again. So, for a couple of calls and $8.00 in shipping, we're back in business on the flight line! </DIV>
<DIV class=RTE> </DIV>
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<DIV class=RTE><A href="http://bpassociates.homestead.com/bp.html" target=_blank rel=nofollow>http://bpassociates.homestead.com/bp.html</A></DIV>
<DIV class=RTE><A href="http://www.hobby-lobby.com/" target=_blank rel=nofollow>http://www.hobby-lobby.com/</A></DIV>
<DIV class=RTE> </DIV></DIV>
<DIV class=RTE>THANKS, Max from BP Associates and LA Johnston from Hobby Lobby! </DIV>
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<DIV class=RTE> </DIV>
<DIV class=RTE>Rick Wallace </DIV></DIV><BR clear=all>
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