[NSRCA-discussion] Futaba FASST update

[Tony]

Futaba 6EX, 7C and TM-7 Service Advisory-

This service advisory affects only owners of the Futaba TM-7 module 
and 6EX and 7C FASST systems. Each FASST transmitter contains a 
unique eight digit identification code, programmed at the factory to 
identify the respective transmitter and to allow a receiver to be 
paired only to that radio's signal. Recently we have learned that a 
very small number of the TM-7 modules, and 6EX and 7C FASST systems 
were incorrectly coded with a common code number during the 
manufacturing process. These units were subsequently sold prior to 
our awareness of the situation. 

If two or more units, utilizing this common identification code, were 
to be in use simultaneously, they may cause interference with one 
another. Please note: Units which utilize the correct identification 
code will not be affected by these units. 

We're extremely confident that this is not a widespread problem. We 
know of only one instance in the United States. However, to give you 
peace of mind that your system is not affected, we will soon be 
setting up test stations at participating hobby shops throughout the 
country where you will be able to go to determine -- within a matter 
of minutes -- whether or not your transmitter is affected, at no 
charge to you. Or, if you prefer, you may send it in to our service 
center we will analyze it for you at no charge. If any problem is 
found, it will be replaced. We will gladly pay the postage for 
returning the unit and sending it back to you.

If you have questions or concerns, please do not hesitate to contact 
our Futaba Service Center at: 217-398-0007 or via email at: 
service at futaba- <mailto:service%40futaba-rc.com> rc.com. Our staff is
available to you Monday-Friday, 
8am-5pm U.S. Central Standard Time.

Precautionary Measures and Information-

1) As with all radio control equipment, we strongly suggest that you 
pre-flight your aircraft thoroughly prior to flying. When flying at 
a location with other FASST owners, prior to flying we suggest that 
all pilots briefly activate their systems simultaneously to check for 
any interaction between units. If any interactions should occur, do 
NOT fly. Return the unit to the Futaba Service Center for immediate 
replacement. 

2) Each time that your transmitter is turned on, it is imperative 
that you allow the FASST system an adequate amount of time to 
thoroughly boot-up completely before shutting down the transmitter. 
We recommend allowing the system at least five (5) seconds prior to 
turning off the power to the transmitter. 

3) If the transmitter and receiver have lost their binding which 
required them to be re-linked, we recommend returning them to the 
Futaba Service Center for analysis. This is not expected behavior 
and should be investigated accordingly.

 

Tony Stillman, President

Radio South, Inc.

139 Altama Connector, Box 322

Brunswick, GA  31525

1-800-962-7802

tony at radiosouthrc.com

 

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