[NSRCA-discussion] McMaster-carr

Koenig, Tom Tom.Koenig at actewagl.com.au
Mon Jun 5 18:55:06 AKDT 2006


I suspect it's the 'retail' guy like myself-too small to bother with, and you may be right-it may have to remain 'continental US'

On the other hand-I have nothing but praise for the US Postal service. I have NEVER lost anything that I had ordered-and I can order stuff from the US and receive it down here in AUS within 7 days . I order stuff for my guitars and basses-not to mention modelling goods all the time. I actually get stuff quicker from the US than I can order it from my local hobby shop.

Weird but true! And its all US postal service. Man....I even receive the K-Factor before some of you guys get it locally!!!!

Too bad about McMaster for me however. I used to receive stuff from them within 3 days!!

Tom

-----Original Message-----
From: nsrca-discussion-bounces at lists.nsrca.org
[mailto:nsrca-discussion-bounces at lists.nsrca.org]On Behalf Of Chad
Northeast
Sent: Tuesday, 6 June 2006 12:30 PM
To: NSRCA Mailing List
Subject: Re: [NSRCA-discussion] McMaster-carr


At work we buy from Mcmaster all the time without problems....so it must
be only related to overseas orders and not out of the US orders.

Chad

Adam Glatt wrote:

>I suspect it has more to do with the various problems that arise from
>overseas commerce.
>1.  Impossible to verify credit card payment
>2.  Postal service shipments are lost at a rate of about 40%
>3.  Courier shipments are impossible to quote properly, both time and cost
>4.  The customer more often than not complains about high brokerage
>fees, high taxes, and high shipping rates
>5.  After you've shipped 40% of shipments twice, at great cost to the
>business, you begin to suspect that all overseas customers are crooks
>and just claiming no receipt
>
>-Adam
>
>Koenig, Tom wrote:
> 
>
>>Hi again all,
>>
>>For the benefit of all the 'overseas' guys ie. not living in the U.S
>>
>>Last week I asked for a bit of help from the 'list' when I was
>>searching for a particular size machine screws. I was reminded of
>>Mcmaster-Carr. I searched and quickly found what I was looking for.
>>Having previously used Mcmaster-Carr ( many times) -I was somewhat
>>disappointed when they informed me that they will no longer deal with
>>'overseas' orders.
>>
>>This is BAD news for guys like myself- I have found their service to
>>be exceptional in the past-and they were so handy for all sorts of bits.
>>
>>There you go-if you are outside the US-you can no longer purchase from
>>McMaster-Carr. I suspect its a case of National security gone mad?
>>
>>Tom
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