PL Products now Aeroslave

[Amir Neshati]

  ----- Original Message ----- 
  From: Mike Hester 
  To: discussion at nsrca.org 
  Sent: Thursday, January 06, 2005 8:38 PM
  Subject: Re: PL Products now Aeroslave


  Ok, but here's a good question or two Lance.

  Let's say I have a Symphony. Oh crap I was doing knife edges over swampy Ga, forgot to tighten my canopy bolts (or whatever) and I lost the canopy! It's my only pattern plane, and the season is only 2 months from now. I call you. What response do I get?

  Use a hatch latch and don't fly over swaps ;-)

  That answer alone could be the difference between "Aeroslave is awesome" and "Aeroslave sucks". If the quality is there, that's great. >From what I've seen it looks  like it is. But it doesn't end there. It only begins there.

  If you sold a guy a wing panel sheeted, and it had the tube sockets installed, and god forbid it snapped a wing panel because....whatever reason, but lets say it's a very rare case of "oops". What is the response?

  Try a biplane ;-)

  I know how you operate, because I have dealt with you personally before. You did the right things, even went above and beyond. THAT I can get behind and respect. I know that you've had good and bad experiences and reviews, it's part of it. But it's how you handle it that makes you or breaks you.

  So answer the questions, enquiring minds want to know. You have the mic.


  Happy new year,

  Amir
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