Webra Parts unavailable ?

[patterndude at comcast.net]

I'm getting a bit frustrated here.  It seems unreasonable to me for Webra to be 
4+ months behind in producing normal maintenance parts!  I already miss the 
support we got from Lynn Osborn at Bully and Lee Davis at Piedmont.  Come to 
think of it, they used to hint at difficulties dealing with Webra too.
   Maybe someone here knows of another source of Webra parts???  Ever since 
Horizon gathered up control I know of no other U.S. based source.

You can be sure I won't be buying their 160 if this is how they operate.

--Lance
----------------------  Forwarded Message:  ---------------------
From:    John Spencer <jspencer at horizonhobby.com>
To:      "'aeroslave at comcast.net'" <aeroslave at comcast.net>
Subject: Webra Parts
Date:    Fri, 19 Sep 2003 12:25:50 -0500


Lance,
	I spoke with our Purchasing team and we are still waiting for Webra
to get us this part. We have had an order in and are trying to get this part
before november, but may not be able. We apologize for any inconvenience
this is causing you.
		Thank You,
			Spencer    




-----Original Message-----
From: Lance Van Nostrand [mailto:aeroslave at comcast.net]
Sent: Friday, September 19, 2003 8:58 AM
To: websales
Subject: Contact Information Submission - ShopNow Program


Comments: I ordered a sleeve, piston, ring set for a Webra 1.45 in late
July. I was told it would be backordered until late August.  It is now late
September and I haven't received it.  Please update me on the status of my
order.
PS. The sales person I spoke with seemed very confused about my order
request.  Webra has both a steel sleeve and aluminum sleeve (called AeroX
when Piedmont models sold the engines).  I want the alumunum sleeve.

Name: Lance Van Nostrand
Email: aeroslave at comcast.net


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